License Request Form

If you receive the error message "No License Received From Server" or are experiencing other problems using the standard "Register Online" method, then please complete the form below as an alternative method to activate your manual. If you need further assistance, please email

Serial Number (*)

The serial number is on the inside cover of the CD jewel case or contained in the confirmation email if an eBook. Be sure to enter the dashes with the characters. It should look something similiar to: AX7B-34UW-ALX9-39E8.

Computer ID (*)

Your Computer ID is a unique code generated by the licensing software. It is obtained by opening the PDF OwnerGuard License Manager (should be a desktop icon created after installation of the manual). Please do the following:

a) Open License Manager and click on the middle tab "Register Using License Code"
b) You will see a Computer ID with an icon at the right end. Please click on the icon to copy your Computer ID.
c) Place your curser in the Computer ID text box above, then Right-Click>Paste. This should paste the Computer ID.

Email Address (*)

First Name

Last Name