Most orders (except downloads) are shipped within 1-3 business days. Custom products are made to order and require additional lead-time for delivery. Please verify your shipping address before you submit your order to ensure the quickest possible delivery.
- Some specialty order items may require longer lead-time depending on manufacturer's production schedule and location.
- We ship using the United States Postal Service, UPS, FEDEX, or Airborne Ground Service for domestic shipments within the 48 contiguous States.
- Some of our orders are sent from multiple locations and may require that we ship items from the same order in more than one box. All shipping charges are based on the total weight of your order and you will only be charged one low delivery price.
Common Carrier transportation may be required for domestic shipments which are oversized or overweight and need special handling. In these instances our delivery agent will contact you to schedule delivery. IMPORTANT NOTE: If you are not at home at the agreed time of delivery, you may be charged a re-delivery fee equal to your shipping charge.
Returns and Refund Policy
- If you are not 100% satisfied with the product mailed to you, simply return the item to us within 30 days of the invoice, with a copy of the invoice and we will issue a refund! It's that simple. No questions asked, not need to explain.
- Because of the nature of softgoods (for example digital downloads, ebooks, .pdf files, etc) refunds or credits WILL NOT be issued after a download is executed.
ForelPublishing.com guarantees the workmanship of the products sold. If you have received a defective product, please review the manufacturer information included with your new product. If you wish to return it, please visit our Returns form for more information.
We use Adobe Reader X (PDF) because the files retain the exact look and feel of the original documents — with formatting, graphics, and fonts intact. In addition, they allow you to zoom in on a particular diagram to over 1000% to see every detail of a illustration. Download Adobe Reader X free by visiting http://www.adobe.com/